

Most service businesses come to HighLevel with real potential — and then get stuck.
The pipelines aren't set up right. The automations fire at the wrong time or not at all. Leads come in and disappear. The platform does a hundred things but none of them are working together.
It's not the platform. It's the setup.
Whether you're starting from scratch or trying to fix what's already there, the result is the same: you're spending time managing your CRM instead of running your business.
I help service businesses get their HighLevel setup working the way it was meant to.
That means building the right structure from the start if you're new, or auditing and fixing what's broken if you've been at it for a while. Either way, you end up with a system that captures leads, follows up automatically, and gives you visibility over what's actually happening in your pipeline.
I'm a HighLevel Certified Admin with hands-on experience across CRM structure, workflow automation, funnel builds, lead follow-up logic, and paid ads integration. I work with trades businesses, health and allied health clinics, coaches, and solo service providers.
I don't do generic advice. I go into your account and do the work.



I'll build your GHL foundation properly: pipelines, automations, follow-up sequences, and calendar setup, so you're not undoing bad habits six months from now.
I'll audit what you have, identify exactly what's broken or missing, and fix it. You'll know what changed and why.
I work with clients on a retainer basis covering paid ads, funnel optimisation, CRM management, and growth strategy. Everything works together toward one outcome.
Once your GHL is set up correctly, leads stop falling through the gaps. Follow-up happens automatically, not manually. You can see clearly what's working in your pipeline and what isn't. Your calendar fills with qualified prospects, not tyre-kickers. And you stop spending your evenings inside your CRM trying to figure out why something isn't working.

"Josi worked for us at Tekmatix, assisting us as a tech and automations support specialist at one of our tech events.
Josi is highly skilled at complex tech and automation work, saas support and paid ads.
She is professional, kind, empathetic and extremely patient with our less tech-savvy clients, making them feel supported, safe and in good hands- which with her, they are.
We have already booked Josi in to support our organisation further and highly recommend her for tech, automations, ads and support."

"Josi developed & implemented a fully customised automation system for our electrical and solar business, and the impact has been huge.
It’s saved us hours of manual admin, streamlined our entire management process, and made our quoting and job tracking so much easier to oversee.
I highly recommended Josi as someone who knows GoHighLevel inside and out and can customise the software to suit your business needs."
If your HighLevel setup isn't doing what it should, let's find out why.
Book a free 15-minute call. I'll look at where you're at, tell you what needs to change, and we'll work out together whether I'm the right person to help you do it.